Payment & shipping
Shipping costs
Parts are shipped using our courier account (eg. DHL or UPS) and the following charges apply. We will notify you and provide the tracking number when the part(s) are shipped.
Please note that shipping costs are for one shipment to a single destination.
If you order multiple items and some are out of stock, we will notify you and you may decide whether to wait for both items to be shipped together, or ask us to ship the available items immediately and receive the other items when they are available, the latter being shipped at our own cost.
€ 15 Switzerland
€ 85 Western Europe
€ 100 US & Canada
€ 120 Rest of World
Credit card payment
If you prefer to pay by credit card, use this link.
https://www.suss-microoptics.com/en/invoice-payment-form
Please use the reference number given in your order as the payment reference.
Returns
If the part you received is damaged or defective, please contact us at support.smo (at) suss.com
High volume and repeat orders
Please let us know if you require a high volume or repeat orders of particular parts. We may be able to offer different pricing and will endeavor to notify you should we decide to withdraw the product from sale. Contact sales.smo (at) suss.com
Custom microoptics
SUSS MicroOptics manufactures refractive and diffractive optics on wafer scale with multiple delivery options. Please contact us for further information at sales.smo (at) suss.com
Contact
For inquiries about existing orders please contact support.smo (at) suss.com