Useful information
Shipping costs
Parts are shipped using our courier account (eg. DHL or UPS) and the following charges apply. We will notify you and provide the tracking number when the part(s) are shipped.
Please note that shipping costs are for one shipment to a single desintation.
If you order multiple items and some are out of stock, we will notify you and you may decide whether to wait for both items to be shipped together, or ask us to ship the available items immediately and receive the other items when they are available, the latter being shipped at our own cost.
€ 15 - Switzerland
€ 85 - Western Europe
€ 100 - US & Canada
€ 120 - Rest of World
Credit card payment
If you prefer to pay by credit card, use this link.
https://www.suss-microoptics.com/en/invoice-payment-form
Please use the reference number given in your order as the payment reference.
Returns
If the part you received is damaged or defective, please contact us at support.smo (at) suss.com
High volume and repeat orders
Please let us know if you require a high volume or repeat orders of particular parts. We may be able to offer different pricing and will endeavor to notify you should we decide to withdraw the product from sale. Contact sales.smo (at) suss.com
Custom microoptics
SUSS MicroOptics manufactures refractive and diffractive optics on wafer scale with multiple delivery options. Please contact us for further information at sales.smo (at) suss.com
Contact
For inquiries about existing orders please contact support.smo (at) suss.com
Terms and conditions
We reserve the right to withdraw any product from sale at short notice. If you plan to use a particular product in volume or as a repeat order, please let us know.
Limited batch products are end of line stock and will not be re-manufactured once existing stock has been sold.
SUSS MicroOptics full terms and conditions can be found here.
Privacy Policy
You may find our Privacy Policy here.
Terms of Use
You may find our Terms of Use here.
Imprint
You may find our Imprint here.